CANCELLATION AND REFUND POLICY

No refund will be given after 7 days from the day the payment is made to the company.

However, in case a written request for refund reaches the company within 7 days and the consumer has not availed the purchased service, then the entire amount paid will be credited back to the account the payment was done from.

The stated amount due for refund shall be processed within 15 business working days from the date of the cancellation, subject to all terms and conditions being met successfully.

Such use of high-tech testing equipment and automation tools helps Clinova offer an incredibly broad spectrum of services while facilitating error-free diagnosis. Additional technology initiatives at Clinova include an automated specimen tracking system, worldclass it infrastructure to enable provider login with instant access to reports and data mining for research and audits. In collaboration with Hyderabd-based top LIMS provider LISTEC Solutions, Clinova has developed a dynamic Lab Information System (LIS) that promotes electronic ordering and reporting which increases ordering physician efficiency, reduces turnaround times and ensures accuracy. The customized LIS, developed by practicing pathologists, enables clinicians to receive results along with other educational information right at their desktops through a client portal.

Franchise Opportunity

Clinova is a state-of-the-art, fully automated pathology and diagnostic solution provider operating under the clinical oversight of pathologists and well experienced post graduates. Clinova represents a new paradigm for pathology services in India as the only reference lab in the country providing all departments under one roof. Clinova delivers service of unrivaled quality and accuracy. Clinova also is constantly increasing its already wide-ranging test menu to accommodate the needs of India’s dynamic healthcare landscape.

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Clinova maintains 24 / 7 accessibility. Customers can reach Clinova personnel with queries at anytime. Accessibility and open lines of communication directly with our pathologists remain as important to us as our pledge to provide customers with the highest level of clinical service possible. At Clinova, we want to ensure that when you have a question related to pathology that we provide you a prompt, professional and precise answer.

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